In health insurance, “networks” refer to the groups of doctors, hospitals, and other healthcare providers that an insurance company has contracted with to provide services at reduced rates. Here’s a breakdown of how networks work and why they matter:
Types of Networks
- In-Network: These are providers and facilities that have agreed to offer services at lower rates to insurance policyholders. When you use in-network providers, your insurance will typically cover a larger portion of the cost, and you’ll usually pay less out-of-pocket.
- Out-of-Network: These providers and facilities haven’t agreed to the insurance company’s reduced rates. If you use out-of-network providers, you’ll often face higher out-of-pocket costs, and your insurance may cover less or none of the expense.
- Exclusive Provider Organization (EPO): With an EPO plan, you are required to use in-network providers for all non-emergency services. There’s generally no coverage for out-of-network care except in emergencies.
- Preferred Provider Organization (PPO): PPO plans offer more flexibility. You can see any provider, but you’ll get the best rates if you stick to in-network providers. You will still get some coverage for out-of-network care, though it will be more expensive.
- Health Maintenance Organization (HMO): HMO plans typically require you to choose a primary care physician (PCP) and get referrals from them to see specialists. You must use in-network providers except in emergencies.
- Point of Service (POS): POS plans combine features of HMO and PPO plans. With most POS plans, you do not need a referral to see specialists and are encouraged to use in-network providers, but you can go out-of-network at a higher cost.
Why Networks Matter
- Cost: Using in-network providers usually means lower copayments, coinsurance, and overall costs for medical services.
- Coverage: Some plans won’t cover out-of-network care at all, or if they do, it will be at a higher rate.
- Convenience: In-network providers are often more familiar with the insurance company’s billing practices and may help with paperwork, making the process smoother for you.
When choosing a health insurance plan, it’s important to consider the network to ensure that the doctors and hospitals you prefer are included, and to understand how much it will cost you if you need to go outside the network.

